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Employees

  • Employees

    To Our Employees: Thank You

    The work of our employees during the COVID-19 pandemic will have a meaningful and lasting impact on the communities we serve. From processing new service orders, executing complex and time-sensitive installations, and ensuring our network can meet the demand, their dedication to our customers and company is nothing short of inspiring.

    June 9, 2020

  • Employees

    Charter Statement on FCC’s Modification of Merger Condition

    “By modifying the overbuilding condition, the FCC enables Charter to more fully devote our resources and attention to building out high-speed broadband to areas without it today.”

    April 3, 2017

  • Employees

    Charter Communications, Time Warner Cable and Bright House Networks Complete Transactions

    STAMFORD, Conn., May 18, 2016 /PRNewswire/ — Charter Communications, Inc. (Nasdaq: CHTR) (together with its subsidiaries, “Charter”) today announced that it has closed its previously announced transactions whereby legacy Charter, the previous public company (“legacy Charter”), has combined with Time Warner Cable Inc. (“TWC”). 

    May 18, 2016

  • Employees

    New Charter Is Approved: What Our Future Looks Like

    “Today, we’re proud to announce that Charter, Time Warner Cable (TWC) and Bright House Networks (BHN) have received the final approvals we need to combine all three companies and form New Charter.

    May 13, 2016

  • Employees

    New Charter Is Committed To California

    At Charter, we’re committed to putting our customers first — and New Charter will continue that commitment.

    April 22, 2016

  • Employees

    What Makes Charter Different – In California And Across America

    At Charter, we’re committed to putting our customers first. We offer superior video and broadband services at a better value, improved customer service with call centers in the U.S. and an open internet. In addition, New Charter will expand on Charter’s commitment to fostering diversity and inclusion, and is committed to setting a new standard for low-cost broadband offerings.

    April 13, 2016

  • Employees

    New Charter Will Benefit Consumers Across Its Footprint

    At Charter, we put our customers first. We’re focused on providing superior broadband without common industry fees, and we’re committed to an open internet. We also believe in improving customer service by creating more jobs at call centers located here in the United States, rather than overseas.

    April 7, 2016

  • Employees

    What Makes Charter Different

    At Charter, we’re committed to putting our customers first. We offer superior video and broadband services at a better value, improved customer service with call centers in the U.S. and an open internet.

    March 24, 2016

  • Employees

    Charter Is Committed To Ensuring Customers Have Access To The Content They Want

    In recent weeks, opponents of our transaction have been attempting to mischaracterize past comments made by Charter CEO Tom Rutledge about over-the-top (OTT) programming in an effort to seek unnecessary concessions as the merger review process enters its final stages.

    March 7, 2016

  • Employees

    Why We’re Different: Charter’s Commitment to the Customer Experience

    Last year, Charter was able to reduce service calls by 938,000. When issues did come up, a Charter employee–not an agent in an overseas call center –handled the call 95 percent of the time. This is because Charter is a different kind of cable company.

    March 2, 2016

  • Employees

    Charter Adds Video Subs in Q4, Year

    Charter Communications added 33,000 basic video subscribers in the fourth quarter and ended 2015 with 11,000 more video customers than it started with, the first time that has happened in more than a decade.

    February 5, 2016

  • Employees

    Our Commitment to Online Video is Clear—No Buffering Required

    Charter has always been a different kind of cable company – committed to offering the most innovative products, faster speeds, an open internet, no modem fees or data caps, and superior customer service to our 5.4 million customers. Our proposed transaction with Time Warner Cable and Bright House Networks is exciting because it enables us to offer these benefits to even more American consumers.

    February 2, 2016

  • Employees

    Better Products at a Better Value

    Time Warner Cable’s recent rate increases has made some waves and led some to incorrectly believe our transaction with Time Warner Cable will lead to higher prices for consumers. First, Time Warner Cable is still an independent company. We found out about their news at the same time as Time Warner Cable’s customers. Second and much more important, Charter’s core principle is offering superior services with more customer friendly pricing and packaging. So the future is bright for existing Time Warner Cable customers.

    January 20, 2016

  • Employees

    Hastings: Charter-TWC Deal a ‘Tremendous Positive’

    Netflix CEO Reed Hastings volunteered on the OTT giant’s Q4 earnings interview Tuesday (Jan. 19) that Charter Communications’s pending acquisition of Time Warner Cable would represent a “tremendous positive” for the over-the-top video industry.

    January 20, 2016

  • Employees

    VIDEO: Charter & Multicultural Leadership Organizations Sign MOU

    Last Friday, Charter CEO Tom Rutledge joined leaders of some of America’s leading multicultural organizations in announcing an important Memorandum of Understanding that outlines our plan of action for New Charter to implement strong diversity and inclusion practices.

    January 20, 2016

  • Employees

    Lower Prices Really Mean Lower Prices

    “Given the recent filing by trade association INCOMPAS, we want to explain the true consequences of our pending transactions, and how they will affect programming costs and the associated public interest benefits. Our deal with Time Warner Cable and Bright House Networks will indeed result in modest programming savings for New Charter. And that’s a good thing for customers.

    January 19, 2016

  • Employees

    Charter makes diversity pledge in Time Warner merger deal

    Charter Communications says it would commit to appointing more minorities to its board of directors as it looks to regulators to approve its proposed merger with Time Warner Cable.

    January 18, 2016

  • Employees

    Charter Strikes Memorandum of Understanding With Diversity Groups

    Sharpton calls it more than ‘superficial statements’

    January 18, 2016

  • Employees

    Charter and Multicultural Leadership Organizations Reach Significant Agreement on Diversity and Inclusion Efforts

    STAMFORD, Conn., Jan. 15, 2016 /PRNewswire/ — Charter Communications and leaders of leading national civic organizations serving communities of color announced a memorandum of understanding (MOU) that will take effect upon the closing of Charter’s pending merger with Time Warner Cable and acquisition of Bright House Networks.

    January 16, 2016

  • Employees

    Charter is the Most Friendly Operator to OVDs

    After months of review, our transactions with Time Warner Cable and Bright House Networks continue to receive positive feedback. Last week’s approval by the New York PSC was the latest clear sign of momentum for the merger. Today, our CEO Tom Rutledge and the nation’s leading multicultural organizations – including the National Urban League, Asian Americans Advancing Justice, and the League of United Latin American Citizens – signed a memorandum of understanding with specific commitments regarding how New Charter will expand diversity and inclusion.

    January 15, 2016

  • Employees

    Bright House, Hope And Help Center Toy Drop Benefits Kids Affected By HIV

    Gifts for more than 150 Central Florida kids were loaded for delivery Tuesday afternoon to make the holidays a little better for children with HIV or who have parents with HIV.

    December 9, 2015

  • Employees

    Charter Highlights Transaction Benefits

    Shortly after announcing Charter’s merger with Time Warner Cable (TWC) and acquisition of Bright House Networks (BHN), the three companies filed a Public Interest Statement with the FCC outlining the many public interest benefits of the transaction. Since that time, we have had the opportunity to embark upon integration planning and to learn more about each other’s operations, investments, employees and businesses practices.

    December 8, 2015

  • Employees

    New Charter Communications Is Keen to Remake Mobile TV

    Charter Communications (CHTR ) is lacing up its gloves to try to become the new heavyweight champion in video streaming.

    November 23, 2015

  • Employees

    Charter’s Rutledge: ‘We’ll hire our own technicians to do the work’ of TWC technical integration

    As his cable system prepares to absorb more than 13 million video subscribers from Time Warner Cable (NYSE: TWC) and Bright House Networks, in millions more high-speed Internet users, Charter Communications (NASDAQ: CHTR) President and CEO Tom Rutledge recently laid out some of the details of how the technology integration will work.

    November 19, 2015

  • Employees

    Bright House Announces Increase In Internet Speed For Bay Area

    Bright House said customers now receiving its Lightning 35 service with download speeds of up to 35 megabits per second will be bumped up to 50 Mbps; Lightning 75 customers will receive 100 Mbps; and Lightning 150 will increase to 200 Mbps.

    November 16, 2015

  • Employees

    Business of the Year Finalist: Bright House Networks

    Brevard County employees of the Bright House Networks cable and media company have volunteered more than 600 hours in the community this year.

    November 16, 2015

  • Employees

    Charter Tells FCC of Commitment to Net Neutrality Regardless of Legal Intrigue

    The cable giant also says its proposed merger with Time Warner Cable will benefit online video providers like Netflix.

    November 16, 2015

  • Employees

    Time Warner Cable completes rollout of faster Internet service in Charlotte

    Time Warner Cable customers throughout the Charlotte may now realize they’re getting faster Internet speeds.

    November 16, 2015

  • Employees

    TWC expands Wi-Fi network to North Carolina, now up to only 125,000 hotspots

    Time Warner Cable (NYSE: TWC) confirmed it has only deployed 125,000 public hotspots nationwide.

    November 16, 2015

  • Employees

    Charter Goes Positive

    UPDATED: Video Sub Gains Counter Cord-Cutting Narrative Charter Communications continued cable’s streak of improved basic video customer growth, adding 12,000 customers in the third quarter, its first positive growth quarter since Q4 2014.

    November 6, 2015

  • Employees

    Time Warner Opens Retail Store On Hubbards

    Time Warner Cable is opening a “new experience store” at 291 N. Hubbards Lane in the St. Matthews area, with a grand opening Thursday at 9:30 a.m.

    November 6, 2015

  • Employees

    RFD-TV Pushes FCC to OK Charter-TWC Merger

    Says Rural America Best Served by Combined Systems

    October 27, 2015

  • Employees

    RFD-TV Lobbies for Media Merger

    RFD-TV executives are lobbying government officials in Washington, D.C., to approve a merger that will see the network on more cable providers. In this news release, RFD-TV points out that Charter Communications, which has a pending merger with Time Warner and Brighthouse cable networks, has a proven track record of supporting rural, independent programming, and the rural network now enjoys full distribution in all Charter systems nationwide, both in standard and high definition.

    October 23, 2015

  • Employees

    Time Warner Cable to add more than 30 jobs in Cleveland

    The company is looking to fill full-time customer service positions in its Cleveland office.

    October 14, 2015

  • Employees

    Time Warner Cable Opens State-of-the-Art Learning Lab to Benefit New Yorkers and Homeless Veterans Served by Easter Seals New York

    Easter Seals New York Becomes Home to the 18th Time Warner Cable Learning Lab to Provide New Yorkers with Access to State-Of-The-Art Computer and Technology Centers

    October 9, 2015

  • Employees

    Business Council endorses Charter’s plan to buy Time Warner Cable

    The Business Council of New York State is endorsing Charter Communication’s $55 billion deal to acquire Time Warner Cable.

    August 4, 2015

  • Employees

    Charter Out To Prove It’s The “Anti” Comcast In Play For Time Warner Cable

    Charter Communications is trying to impress you.

    August 1, 2015

  • Employees

    Andrew Young, Bounce TV announce support of Charter Communications’ pending transactions with Time Warner Cable; Bright House Networks

    Ambassador Andrew Young, co-founder of Bounce TV – the first and only over-the-air broadcast television network for African Americans – late last month, gave the network’s support to the pending merger between Charter Communications and Time Warner Cable and Charter’s pending acquisition of Bright House Networks.

    July 25, 2015

  • Employees

    Why Netflix is getting behind a huge cable merger

    This is huge. Charter just attracted a really important ally in its attempt to purchase Time Warner Cable, making it that much more likely that federal regulators will approve the $55 billion mega-deal.

    July 25, 2015

  • Employees

    Netflix backs Charter Communications takeover of 2 cable companies

    Netflix said Wednesday that it would support Charter Communications’ proposed deals for Time Warner Cable and Bright House Networks, which, if approved, would create the country’s second-largest cable operator behind Comcast.

    July 15, 2015

  • Employees

    Charter Will ‘Go Further’ Than FCC’s Net Neutrality Rules in Merger With Time Warner Cable

    Charter Communications said that it will commit to principles of net neutrality, like no blocking or throttling of traffic, as part of its planned merger with Time Warner Cable and acquisition of Bright House Networks.

    June 25, 2015

  • Employees

    Charter vows to uphold net neutrality as it seeks Time Warner Cable deal

    Having just witnessed the sudden collapse of Comcast’s Time Warner Cable takeover, Charter is already looking to assuage concerns of investors and the public about its own newly announced merger attempt. Tom Rutledge, who is Charter’s current chief executive, pledged during a conference call that New Charter would keep away from data caps and some of Comcast’s unpopular business tactics. 

    May 27, 2015