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Charter Policy

Empowering Opportunity from Coast to Coast

We are a leading connectivity company providing superior products and services through our Spectrum brand and investing in the infrastructure, technology, and people powering the future.

Policy Spotlight

Delivering Quality Rural Internet Service from Coast to Coast

Charter is proud that its Spectrum Internet® has been consecutively ranked as one of the best internet providers by U.S. News & World Report. Spectrum Internet also earned the highest rating among the Best Internet Service Providers for Rural Areas, underscoring our ongoing commitment to connecting more communities from coast to coast, including rural areas like Etna, Newburgh, and Swanville, Maine; New Carlisle, South Charleston, and South Vienna, Ohio; and hundreds of previously-unserved homes in South Carolina.

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Our Impact Across America

Charter is at the intersection of technology and entertainment, facilitating essential communications that connect more than 32 million residential and business customers in 41 states.

Download our national fact sheet or click on a state to see our local impact:

Charter in the US

  • More than 32M Customers Served
  • 41 States Served
  • 100,000 Employees
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In 2023 alone, Charter extended its network to reach more than 1.4 million additional homes and businesses across the country, including 295,000 new locations reached through our rural construction initiative.

Policy News & Updates

  • Network Investment and Access

    Help Millions of Americans Get and Stay Connected

    Even before COVID-19, there was bipartisan consensus around the policies needed to finally close the digital divide: (1) Expand high-quality internet networks to reach unserved rural areas; and (2) Help low-income families obtain the service, devices, and skills needed to get online. Building on the success of our low-cost Spectrum Internet Assist program, Charter has actively promoted the Emergency Broadband Benefit and Affordable Connectivity Programs, including in our stores, through news and social media, on our website, and through direct mail to ensure we reach unconnected families in need.

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  • Network Investment and Access

    America’s #1 Rural Internet Provider Is Helping Rural Communities Compete in the 21st-Century Economy

    August 11, 2023

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  • Network Investment and Access

    Delivering Fast, Affordable Internet Without the Extra Fees

    March 6, 2023

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  • Other / News Updates

    One of America’s Most Trustworthy Companies is a Great Place to Work & Grow a Career

    March 31, 2023

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Policy Priorities & Resources

Building Stronger Connections & Empowering Opportunity

Building infrastructure, investing in technology, and expanding access to the connectivity that empowers opportunity today, tomorrow, and every day after that.

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Investing in What Matters

We're investing in our employees and our communities to help them build valuable skills that translate into meaningful careers with Charter – and we're proud to have been chosen by Forbes as one of America's Best Large Employers. 

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About Charter Policy

From coast to coast, in communities big and small, Charter is empowering opportunity. Our Government Affairs team works alongside legislators, regulators, policymakers, and community leaders to deliver for the communities we all serve. We're committed to building stronger connections every day, providing superior products and services to our customers and investing in the infrastructure, technology, and people powering the future.

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