Dedicated to Products, Services, and a Workforce that Reflect the Communities We Serve

Charter’s dedication to diversity is woven throughout the entire fabric of our company – from our highly-skilled workforce to expanding our network to connect unserved rural areas to products and services that make connectivity accessible to all of our customers to a supply chain that reflects the very best of our industry.

Fostering a Diverse and Highly-Skilled Workforce

Charter’s insourced, U.S.-based workforce includes approximately 100,000 highly-skilled employees, over half of whom identify as a person of color and nearly 10% have a military affiliation. In addition to a starting wage of at least $20 per hour, we offer employees comprehensive health benefits, a market-leading retirement plan, and free or discounted Spectrum products, including Spectrum Mobile, TV, and Internet.

Charter is a place where employees don’t just have a job, they build careers. To encourage professional growth, we offer access to abundant professional development resources: 

• On-the-job training and formal development programs, like a highly-regarded, Department of Labor-certified Broadband Field Technician Apprenticeship program.
• Opportunities for continuing education through a catalog of debt-free degree and certificate programs via flexible online learning or – for programs outside of the catalog – the option to receive traditional tuition reimbursement of up to $10,000 each year.
• Leadership development opportunities through our partnerships with leading diversity organizations such as Women in Cable Telecommunications (“WICT”) and the National Association for Multi-ethnicity in Communications (“NAMIC”) and spaces to receive inclusive mentorship through internal Business Resource Groups.
• Support for veteran and military communities, including through work with organizations like Hiring Our Heroes to offer career transition assistance and job readiness training. Charter has also been recognized as a VETS Index “5-Star Employer.”

Investing in Superior Products that Serve and Benefit All Customers 

Charter is proud to serve customers in 41 states – from dairy farmers in Tennessee to small business owners in New York City, and everyone in between. We know one size doesn’t fit all, which is why we offer great choice and value across our offerings. 

• Through the use of subtitle and audio description technology, Spectrum Access allows those who are blind, deaf, or hard of hearing to access news and other video content at home or on the go.
• Charter offers an extensive lineup of Spanish-language content through partnerships with TelevisaUnivision and ViX, as well as content that celebrates African American and Black culture with Stellar TV, plus the 24-hour, nonpartisan Multicultural News Network.
• We’re also charting a better video future, including through the innovative and easy-to-use Xumo platform that helps consumers better navigate a complicated video landscape and by offering customers more choice as seen in our transformative agreement with Disney.

Expanding Opportunity through Investment and Impact in Communities Big and Small

We also support community development in neighborhoods big and small by narrowing the digital divide and expanding our network to reach previously unconnected homes as well as through loans, grants, and other in-kind commitments.

• Our multi-year Rural Construction Initiative is an investment of approximately $9 billion – a portion of which we will offset with over $2 billion in government support funding – that will ultimately connect approximately 1.75 million new homes and small businesses across the country.
• The $29 million Spectrum Community Investment Loan Fund supports community development financial institutions (CDFIs), which invest in organizations that meet core community needs. For example, we’re helping Latino-owned local businesses in California, Florida, Ohio, and Texas thrive through a $3.2 million joint investment with the Raza Development Fund and our $10 million investment with the National Urban League and the National Action Network supports Black and other minority-owned small businesses in underserved communities.
• Learn more about Charter’s philanthropic programs and contributions to support the communities we serve here.

Charter’s Supplier Diversity Program connects qualified, diverse-owned businesses with opportunities within our company, exceeding $1 billion in total annual spend for six consecutive years ending in 2023. This growth is driven largely by Charter’s focus on providing equitable opportunities for vendors with diverse backgrounds to support Charter’s business needs.

Our business is built on the foundation of serving an increasingly diverse customer base, which is reflected in all areas of our business. We are a connectivity company – and those connections extend beyond our superior products and services… we are building stronger connections in communities across the country every day.