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Veterans and Military Families

Charter’s Continuing Commitment to Veterans

November 11, 2020

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While 2020 and the COVID-19 pandemic have changed a lot of things about our day-to-day life, Charter’s commitment to our veterans and their families remains as strong as ever. As the nation pauses on Veterans Day to honor our veterans and those who continue to serve in the Guard or Reserves, Charter is proud to be helping veterans build careers in a growing and important field. Nearly 10,000 Charter employees have a military affiliation – almost 10% of our total workforce—and we are committed to supporting veterans in the communities we serve and providing meaningful employment opportunities for military spouses.

Creating Career Opportunities for Veterans and Military Spouses
As the country adapted to a new normal during the COVID-19 pandemic, Charter remained steadfast in building strong connections with veterans and transitioning service members, reservists and members of the National Guard, and military spouses. This included hosting several Military Virtual Career Fairs to connect members of the military directly with Charter recruiters.

The Military Virtual Job Fairs were developed to take the place of the in-person military recruiting events that are a main staple of our military recruiting and hiring efforts. In addition to these virtual career fairs Charter continues to work closely with and participate in job fairs hosted by Hiring Our Heroes and other partner organizations focused on helping members of the military community transition to the civilian job market.

Strengthening Our Workforce through Apprenticeship
At Charter, our core business objective is to provide superior products with great customer service to more than 30 million customers across our 41-state footprint. In order to deliver on that objective, we are committed to attracting, training, and retaining a highly-skilled, diverse and locally based workforce. Charter’s Broadband Field Technician Apprentice Program is aligned with our broadband technician career progression, and when enrollees graduate from the apprentice program, they have an industry-recognized Broadband Field Technician Certification that they can carry with them throughout their career.

For our veteran employees, the Broadband Feld Technician Apprentice Program provides an additional benefit, as they can collect GI Bill benefits in addition to their regular paycheck that will help smooth their transition to civilian life.

Hear more about the program from some of our veterans:

Veterans Supporting Other Veterans
Our veteran-focused Business Resource Group (BRG) assembles employees who have an interest in veterans’ issues with a focus on professional develop and recruiting talent. The Veterans BRG offers a number of resources to support our veterans’ transition into the public sector while providing opportunities for engagement. One of those programs is the Veterans BRG’s Mentor Program, in which one of our Charter veterans is paired with a less-experienced veteran in our workforce. The goal is ensuring that once hired, our veterans are engaged and supported in advancing their careers.

The Veterans BRG also provide support and recourse including special recognition with our Heroes of Excellence Award; support during the recruiting and new hire experience; and Spectrum Veterans Connect, a program offering relevant topics from executives and external speakers.

Veterans bring valuable skills to our company such as leadership, teamwork, a strong work ethic, and an ability to handle stressful situations. Charter is stronger because of their contributions. According to the U.S. Department of Veterans Affairs, approximately 200,000 service men and women transition into the civilian workforce each year. Charter is committed to helping them build on their talents developed during military service and translate them into meaningful careers with our company.