Investing in Our Workforce
The Impact of Ensuring a $15 Per Hour Starting Wage
September 6, 2019
Ensuring all of our employees receive a starting wage of $15 an hour is just one of the ways we are investing in our workforce and enabling them to build careers with us. We also create opportunities for job training and advancement like our Broadband Field Technician Apprenticeship program, provide robust healthcare benefits, a generous retirement program including a market leading company match, and are enhancing diversity and inclusion across our company.
Making significant investments in our employees ensures we have a well-trained, quality workforce who can help deliver the next generation of technical solutions for our customers.
Meet Our Employees:
Charter’s employees are the key to helping us deliver on our core business objective of providing superior products with great customer service. That’s why we are constantly building on our commitment to attract, train, and retain a highly skilled, diverse workforce.
As part of that commitment, we ensure that all of our employees earn a minimum wage of $15 per hour, including target commissions. This commitment makes us a stronger and more successful company – for our employees, our customers, and the communities we serve.
Since we made this commitment, ensuring a $15 per hour minimum wage has had a significant impact on our diverse workforce across our 41-state footprint.
We’re proud of the example set by Tameka Leach, a Charter Sales Support Coordinator in Charlotte, North Carolina.
“Charter has given me a new start – the people here are warm and compassionate, and they go above and beyond for their employees and their customers… it’s like prayers were answered … it has afforded me to be able to have a new start.”
After her son was killed, Tameka needed a fresh start and moved to Charlotte to begin a new job with Charter. She is now far from friends and loved ones, but says that Charter has become like a new family. Her wage increase gave her hope and security to keep moving forward.
“Once I got the job that helped a lot. It’s just like prayers were answered.”
For Cesar Torres, now a Field Technician II in Corpus Christi, Texas, his job at Charter has helped him turn his life around:
“Before Charter, I was in a place where honestly I couldn’t see a way out. No job, no home… When I got hired with Spectrum, everything started changing. You know, I actually had a place to call a career. Spectrum gives you an opportunity to actually have a good paying job with good benefits, and still spend time with your family. You start at $15 dollars an hour. That’s a huge blessing right there.”
Cesar was out of work while facing a difficult period in his life: his wife was diagnosed with Stage 4 cancer while also dealing with the aftermath of Hurricane Irma and trying to provide for his six children. Now earning a minimum wage of $15 an hour, Cesar has been promoted, and is growing a meaningful career with Charter and building a bright future for himself and his family.
“I feel as though I’m able to grow within the company and every day is a new experience with new people.”