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Investing in Our Workforce

Meeting Our Commitment to Raise Wages

August 31, 2018

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Last February, Charter committed to ensuring that all of our employees are paid at least $15 per hour within the next year.  On this Labor Day, ahead of schedule, we are pleased to update that we have fulfilled that commitment. Approximately 14,000 hourly employees have had their wages increased so that all 97,000 Charter employees earn at least $15 per hour including target commissions. Eligible new hires now receive the $15 per hour minimum as well.

The majority of our employees are call center representatives, field technicians and staff at our Spectrum stores. We chose to make this investment in our workforce specifically because it would directly impact the employees who are closest to our customers. These members of our team are the face of Charter, interacting with thousands of people every day.

Charter values all of our more than 97,000 employees and the work they do each and every day in communities across the country. Our commitment to them is to provide the opportunity to build meaningful, long-term careers at Charter. This is reflected in our robust medical and retirement benefits, including a market leading 401K, and opportunities for training and career advancement.

Raising our minimum wage will enable us to better attract, train and retain the highly-skilled, diverse workforce we want and need to serve our customers, and meet our goal of hiring over 20,000 employees by 2020. It is the right thing to do for our employees, our customers and our company.