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Community Impact Programs

Creating Hope, Opportunity for Harlem Community

January 16, 2017

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National Action Network and Charter team up to offer residents digital literacy training

Whether applying for college or a job, paying bills or accessing your healthcare information online, being able to confidently use and navigate the internet for these tasks is important to anyone’s ability to thrive in today’s 21st Century digital economy.  Bridging the digital divide is important if we’re going to strengthen our communities and grow our economy, which is why Charter Communications and National Action Network are teaming up to create a brand-new learning lab in Harlem, NY.

With a cash grant from Charter Communications and an in kind donation of Spectrum’s superior broadband and video services, National Action Network is opening a new learning lab at the House of Justice. The lab will bring critical and must needed tech infrastructure for a community that for too long has been underserved. The lab will be focusing on workforce development and youth engagement, two important investments for building strong communities and growing our economy. The learning lab is fully equipped with state-of-the-art computers and software, super fast Spectrum Internet and TV services, and flat-screen HDTVs. Most importantly, this lab will help people in Harlem get the digital skills they need to succeed in the modern workforce and fully participate in today’s society.


This new learning lab joins others across the city. Today, there are 25 Spectrum learning labs – all working with underserved communities with the eventual goal of reaching 40 throughout NYC by 2020. By partnering with community-based organizations, like National Action Network, who know their neighborhoods better than anyone else, we can help connect more people with computers and the internet, changing lives and altering trajectories.
Charter is committed to diversity and inclusion, and last year on Martin Luther King, Jr. Day, Charter signed a memorandum of understanding with National Action Network and other respected national civil rights organizations memorializing this commitment.  Charter understands that enhancing diversity and inclusion ensures that our employees reflect the communities we serve, and advances its core business objectives of offering the most innovative products and superior services to Spectrum customers.

Increasing broadband adoption and access to digital literacy remains important for residents living in New York City and communities across the country.  It takes a strong commitment and firm partnerships. The opening of the Spectrum learning lab at National Action Network’s House of Justice sends a clear message that we are committed to strengthening the communities we serve by delivering superior services and working with community partners to support proven initiatives.