Originally appears in Courier Journal
By Sheldon S. Shafer
November 3, 2015
Time Warner Cable is opening a “new experience store” at 291 N. Hubbards Lane in the St. Matthews area, with a grand opening Thursday at 9:30 a.m.
The new store features an innovative retail concept aimed at providing customers with exceptional customer service, “as well as providing an enhanced, hands-on experience to learn about and enjoy TWC’s suite of TV, Internet and phone services,” a news release said.
Time Warner Cable spokesman Mike Hogan said that the Charter organization will assume operation of the store when its complicated business deal with Charter is approved by federal regulators, probably within a few months. The Metro Council has approved transferring the Metro Louisville cable franchise from Time Warner Cable to the new Charter organization.